الشروط والأحكام
ET2Sim – Terms and Conditions of Service
1. Introduction
These Terms and Conditions (“Terms”) apply to your use of
the ET2Sim website (et2sim.com.au), services, and products including digital
eSIMs (“Services”). By accessing our website, creating an account, or
purchasing any Services, you acknowledge and agree to these Terms, our Privacy
Policy, and any applicable policies referred to herein.
2. Eligibility
You must be at least 18 years old or have parental consent
to use our Services.
3. Services Provided
ET2Sim supplies prepaid eSIM profiles for mobile
connectivity. These are delivered electronically and are intended for personal,
non-automated use on compatible devices. ET2Sim is not responsible for issues
arising from incorrect installation or device incompatibility.
4. Account Registration
4.1 You may need to create an account to access some
Services. You must provide accurate and current information.
4.2 You are responsible for maintaining the confidentiality
of your account details and for all activities under your account.
5. Device Compatibility
It is your sole responsibility to ensure that your device
supports eSIM functionality prior to purchase. Refunds will not be issued for
incompatible devices.
6. Orders and Delivery
6.1 Orders are processed electronically. Upon successful
payment, eSIM activation details will be sent via email.
6.2 Ensure your contact information is accurate to avoid
delivery delays.
7. Pricing and Payments
7.1 All prices are listed in Australian Dollars (AUD) and
include GST unless otherwise stated.
7.2 We accept multiple payment methods, including credit
card, PayPal, and supported cryptocurrencies.
7.3 Prices are subject to change without notice.
8. Refund and Cancellation Policy
8.1 Refunds are generally not available for delivered
digital products unless required under the Australian Consumer Law.
8.2 ET2Sim may issue refunds subject to a 10% processing fee
(except for crypto payments, which are non-refundable).
8.3 If a product is faulty or not as described, contact
support@et2sim.com.au within 7 days.
8.4 Refills and crypto purchases are not refundable.
9. Use Restrictions
9.1 Services must not be used for illegal, fraudulent, or
abusive purposes, or in automated systems.
9.2 Violation of this clause may result in suspension or
termination of services.
10. Termination & Suspension
ET2Sim may suspend or terminate services at its discretion,
including for:
Misuse or abuse of the service or network;
Use of automated systems without prior approval;
Network issues or maintenance requirements.
11. Affiliate Program
11.1 Affiliates earn commission via unique links. A minimum
AUD 25 commission is required for payouts.
11.2 Payouts occur monthly via Bank Transfer
11.3 Misuse or breach of terms may result in program
removal.
12. Referral Program
12.1 Advocates may earn free data rewards for referring new
customers.
12.2 Misuse may lead to disqualification from the program.
13. Privacy
Your data is governed by our Privacy Policy. By using our
Services, you consent to our data practices in accordance with the Australian
Privacy Act 1988 (Cth).
14. Intellectual Property
All content, logos, and trademarks are the property of
ET2Sim or its licensors. Reproduction without permission is prohibited.
15. Limitations of Liability
To the extent permitted by Australian law:
ET2Sim is not liable for loss or damage from service use,
including incompatibility, data loss, or downtime.
ET2Sim’s liability is limited to the amount paid by you for
the specific Service giving rise to the claim.
16. Disclaimers
Services are provided “as is”. ET2Sim does not warrant
uninterrupted or error-free operation.
17. Revisions and Website Accuracy
Information on our website may contain technical or
typographical errors. We may update materials without notice.
18. Links to Third-Party Sites
ET2Sim is not responsible for content on external websites
linked from our platform. Use of such links is at your own risk.
19. Governing Law and Jurisdiction
These Terms are governed by the laws of Western Australia
and the Commonwealth of Australia. Disputes shall be submitted to the courts of
Western Australia.
20. Modifications to Terms
ET2Sim may revise these Terms at any time. Continued use of
Services indicates acceptance of the updated Terms.
21. Contact Information
ET2Sim Support Team
Email: support@et2sim.com.au
ABN: 33 161 296 385
By using our Services, you acknowledge that you have read,
understood, and agree to be bound by these Terms and Conditions.
Last Updated: 12.06.2025